globat sucks

I ~~have~~ had ESAN.biz site at globat.com
I got a call from my customer (ESAN) to tell me that the site was offline. I had already several problems with this hosting company… they were down quite often. I took a look… mmm
I went to the FTP and all the site was gone!!!! GONE!!
I chatted with them… The server crashed, the backup copy is corrupted. All data is gone. That’s it.
Unfortunately I don’t have a backup. It is not my responsibility I delivered the site, now is their problem… but I recommended this hosting service…. it just sucks. I’m a dead man…
I will publish the conversation with them…. but the clearly state in their legal terms:

12.2 – Customer shall be solely responsible for the development, operation, backup, and maintenance of Customer’s web site and any online store and e-commerce activities. Globat is not required to keep backups of customer sites or data at any time.

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Comment by randy

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